A growing travel firm - YTB's trip to a new location gives its corporate headquarters more room to roam.
"It's fantastic," Sandy Pippins, executive vice president of administration, said of the new location for YTB International Inc., which opened Tuesday in the former Kmart facility at 1901 Edwardsville Road.
Five years ago, Pippins became the first employee hired by the company's founders, J. Lloyd "Coach" Tomer, his son, Scott Tomer, and colleague, J. Kim Sorensen.
"It was the smartest decision I ever made," Pippins said.
Lloyd Tomer, the chief executive officer, said the decision to move from 1 Country Club View Drive in Edwardsville was simply a matter of finding enough space for current employees - and room for expansion.
The company chose the site in part because the former 120,000-square-foot building could be renovated for much less than it would take to construct a new building. The cost is $40 per square foot for renovation compared to $200 per square foot for new construction.
The company expects to spend upward of $6 million on the renovation. Thus far, most of the work has been on the inside of the building, giving passersby little indication of what's going on indoors.
Tomer said the company basically assists or trains people in starting their own Internet travel businesses.
YTB runs the booking engine. The company merged with a New Jersey company, REZconnect several years ago to get the technology that links Web customers in real-time, allowing them to make travel reservations.
YTB develops, sells and supports the on-line travel Web sites of referring travel agents.
"There are 60,000 RTAs across the country," Tomer said.
Pippins, along with the company's other 138 employees, began moving into the new 20,000-square-foot renovated office around 9 a.m. Tuesday By 10:30 a moving truck had arrived with office equipment and employees were reading to start unpacking.
Tami Goad of Mount Olive, said she really liked the new office space. She started working for the company in July 2005.
"I was a manager of a travel agency in Litchfield," Goad said.
She said when she came on board she brought with her five other employees.
"It's really wonderful," she said.
Duane Vancil said the same. He moved to Moro from Atlanta, Ga., to take the job more than 13 months ago.
Vancil said he grew up in the St. Louis area, but later moved down South to take a job. He said that during a return trip home he visited YTB and was offered the job of vice president of operations.
He said the new building is phenomenal.
"We were like sardines in the old building," Vancil said. "(Now) we're not on separate floors and separate buildings any more."
Pippins, who lives in Holiday Shores and worked as a district manager for H&R Block before joining
YTB, said it's been amazing to see the technological changes in the Internet-based travel company.
"When they started the company (
YTB) was a totally new concept in the world of travel," she said.
"When I started all I had was an old typewriter table and a telephone."
The company, which is publicly traded and operates three divisions - yourTravelBiz.com, REZconnect Technologies Inc. and
YTB Travel Network - announced five months ago that it would be moving into the new facility.
Eric Smith, chief information officer, said the move is a good one that from a technological standpoint. He said the company uses Voice over Internet Protocol, which allows voice communications through the Web, changing phone communications from a fully analog system into a digital one.
Since VoIP uses the same infrastructure as the Internet, calls can be routed outside the office.
"It gives us unlimited expansion opportunities," Smith said.
If the number of employees exceeds the 150 available work stations, then personnel could work from home. He said the company anticipates hiring more people within the next year and by 2008 to 2009 the expected number of employees will be between 600 and 800.
He said the company will be hiring in the near future and people who are interested should send their resumes.
In addition to its corporate headquarters, the new facility will also house a 500-seat state-of-the-art auditorium and 500-seat dinning facility, both of which will be available for the public to use, Tomer said.
Tomer said the company hired C.O.R.E., a project management firm from St. Louis, to oversee the renovation work.
He said the next phase of the project would be transform the facade on the front of the building and build an auditorium and dining facility.
"We are spending $1 million on the front of the building," he said. "It should be done by mid-year and that's when I think people will start to notice us here."
Josh Tomer is especially pleased with the new facility and the growth of the company. The 24-year-old has been a part of the team since his father and grandfather founded the company.
Josh Tomer started working for the company as its marketing director in 2005 after ending a four-year stint with the U.S. Marines. He said the job is a huge change compared to spending time in Afghanistan, but he likes it.
"I'm just fighting the corporate world now," he said.