02 December 2006

FAMiliarization Trips

FAM Trips are just one of the many benefits that exist in YTB - Your Travel Biz. So what are they? They are discounted trips travel vendors offer as a way to familiarize yourself with their offerings and encourage you to promote them to clients.

TRAVEL INDUSTRY PERKS AND BENEFITS
Undoubtedly, the vast majority of people who become involved in the travel industry do
so, primarily, to take advantage of the travel opportunities. Travel vendors, wholesalers, cruise lines, resorts and tour companies offer various professional courtesies as a means of reaching the travel agent community. These courtesies are never guaranteed, but, depending on various criteria, such as the time of year etc., and at the discretion of the particular vendor, may be offered at extremely reduced prices. They make these attractive prices available as their way of introducing the travel agents to what they have to offer. One of the most popular travel opportunities for travel agents is the “FAM” or familiarization trip. A typical FAM trip might include airfare, lodging, sight seeing, and even meals. This gives the travel vendor the chance to “show off”. Expect the “red carpet” treatment when you go, but be prepared to spend some time taking a complete tour of the facilities (resort, cruise ship, etc.).


With new cruise ships, theme parks, resorts, etc. being built to meet the rising demands, many more opportunities will become available for travel agents to take advantage of possible discounts and upgrades. Although many travel suppliers are less visible than others, they are, nevertheless, interested in promoting their products and services. They may offer discounts to travel agents as a means of distinguishing themselves from their competition. You may be able to obtain passes to theme parks, dinner theatres, parks, etc. just by identifying yourself as a travel consultant and asking for their special Travel Industry rate. Some suppliers may request an advance notice of your arrival, in writing, while others may simply require that you provide a business card or Photo ID upon arrival. In any event, it is your responsibility, when inquiring about special agent rates, to determine what form of identification will be required of you, upon arrival. This is most important when making hotel and/or car rental reservations.


TRAVEL INDUSTRY PROTOCOL
You will have many opportunities to enjoy your status as a travel professional. However, there are certain obligations and ethical codes that you will be expected to adhere to. For example, while traveling, you should conduct yourself in a professional and businesslike manner. If you are asking for an airline upgrade, for example, you are expected to be dressed professionally. You may be expected to attend a seminar while you are taking advantage of a FAM trip. These seminars are extremely informative and are designed to educate you. It is always recommended that you send a “thank you” note after you return from a destination that extended professional courtesies to you.

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